PRIVACY POLICY

 


PRIVACY POLICY OF KORLEN LLC

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.korlen.com (the "Site").


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected data as "Device Information".

We collect Device Information using the following technologies:

COOKIES

Here's a list of cookies we use. We've listed them so you can decide whether to opt in or out:

_session_id: Unique session ID, used by Shopify to store session information (referrer, landing page, etc.).

_shopify_visit: No data held, expires after 30 minutes from the last visit.

_shopify_uniq: No data held, counts the number of visits to the store by a single customer.

cart: Unique token, persists for 2 weeks, stores info about your cart.

_secure_session_id: Unique session ID.

storefront_digest: Used to determine if the visitor has access, when the store is password-protected.

Other technologies:

Log files: Track activity on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, and timestamps.

Web beacons, tags, and pixels: Electronic files that record how you browse the Site.

When you make or attempt to make a purchase, we collect personal information, including your name, billing and shipping address, payment information (including credit card numbers), email, and phone number. We refer to this as "Order Information".

When we talk about "Personal Information" in this Policy, we mean both Device Information and Order Information.


HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information to process your orders (including payment, shipping, and invoices), communicate with you, screen for potential fraud or risk, and send information or promotions about our products and services if you have opted in.

We use Device Information (especially your IP address) to screen for fraud and to improve and optimise our Site, including analytics on how customers browse and interact with the Site, and to measure the effectiveness of our marketing campaigns.


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your data here: https://www.shopify.com/legal/privacy

We also use Google Analytics to understand how our customers use the Site: https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.


BEHAVIOURAL ADVERTISING

We use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance: https://optout.aboutads.info


DO NOT TRACK

Please note that we do not change our data collection and usage practices when we see a "Do Not Track" signal from your browser.


YOUR RIGHTS

If you are a European or Australian resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.

We process your information to fulfil contracts (such as orders) or pursue legitimate business interests as listed above. Your information may be transferred outside your country of residence, including to the United States.


DATA RETENTION

When you place an order, we retain your Order Information unless you ask us to delete it.


CHANGES

We may update this policy occasionally to reflect changes to our practices or for legal or regulatory reasons.


CONTACT US

If you have questions or would like to make a complaint, please contact us at:

📧 contact@korlen.com 📍 742 Evergreen Avenue, Suite 3B, Austin, TX 78701, United States